Terms of Service

1. Agreement to Terms

By accessing or using Heirloomify ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service.

These Terms apply to all visitors, users, and others who access or use the Service.

2. Private Preview Service Status

Heirloomify is currently offered as a private preview service. You acknowledge and agree that:

• The Service is in active development and may contain bugs, errors, or incomplete features
• Features may be added, modified, or removed without prior notice
• Service availability and uptime are not guaranteed
• The Service may be discontinued at any time
• Data migration tools may not be available if the Service is discontinued
• Your feedback and suggestions may be used to improve the Service without compensation

3. Account Registration and Approval

To use Heirloomify, you must:

• Create an account with accurate, current, and complete information
• Be at least 18 years of age or have parental/guardian consent
• Wait for manual approval from our team (typically 24-48 hours)
• Maintain the security of your password and account
• Accept responsibility for all activities that occur under your account

We reserve the right to refuse service, terminate accounts, or remove content at our sole discretion without notice or liability.

4. Data Storage and Your Responsibilities

While we implement industry-standard security measures and best practices, you acknowledge that:

• You are solely responsible for maintaining independent backup copies of all data you upload
• We are not liable for any data loss, corruption, deletion, or unauthorized access
• Technical failures, security breaches, or service discontinuation may result in data loss
• We do not guarantee data integrity, availability, or recoverability
• Data recovery services are not guaranteed to be available or successful

We strongly recommend maintaining offline backups of all critical data.

5. Privacy and Data Processing

Your use of the Service is also governed by our Privacy Policy. By using the Service, you consent to:

• Collection and processing of your personal information as described in our Privacy Policy
• Storage of your uploaded content (photos, videos, documents) in Google Cloud Storage
• Processing of images using AI/ML for facial recognition and tagging (optional feature)
• Use of cookies and similar technologies to provide and improve the Service
• Sharing of data with service providers necessary to operate the platform

We do not sell your personal data or uploaded content to third parties for marketing purposes.

6. Your Content and Rights

You retain all ownership rights to content you upload. However, by uploading content, you grant us:

• A worldwide, non-exclusive, royalty-free license to use, store, reproduce, process, and display your content solely to provide the Service
• Permission to create derivative works (thumbnails, previews, face detection data) necessary for Service functionality
• Right to backup and replicate content for redundancy and disaster recovery

This license ends when you delete your content or close your account, except for content shared with other users who may retain access according to permissions you granted.

7. Acceptable Use Policy

You agree NOT to use the Service to:

• Upload illegal, harmful, threatening, abusive, harassing, or defamatory content
• Infringe on intellectual property rights of others
• Upload content containing viruses, malware, or malicious code
• Attempt to gain unauthorized access to other users' accounts or data
• Reverse engineer, decompile, or attempt to extract source code
• Use automated systems (bots, scrapers) without authorization
• Resell or redistribute the Service without permission
• Upload content depicting minors without proper consent and legal authority
• Use the Service for commercial purposes without a commercial agreement

Violation of this policy may result in immediate account suspension or termination.

8. Free Trial and Subscription

New accounts receive a 30-day free trial with full access to Service features. After the trial period:

• You may be required to select a paid subscription plan to continue using the Service
• Pricing and plan details are available at heirloomify.ai
• Subscriptions are billed monthly or annually as selected
• Storage limits and feature access depend on your subscription tier
• We reserve the right to modify pricing with 30 days notice to existing subscribers

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND
• WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT
• WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
• WE ARE NOT LIABLE FOR DATA LOSS, BUSINESS INTERRUPTION, LOST PROFITS, OR LOSS OF USE
• OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE LAST 12 MONTHS, OR $100, WHICHEVER IS LESS

Some jurisdictions do not allow limitations on implied warranties or limitation of liability for incidental or consequential damages, so the above limitations may not apply to you.

10. Indemnification

You agree to indemnify, defend, and hold harmless Heirloomify, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your use or misuse of the Service
• Your violation of these Terms
• Your violation of any third-party rights, including intellectual property or privacy rights
• Content you upload or share through the Service

11. Termination

We reserve the right to:

• Suspend or terminate your account at any time for any reason, with or without notice
• Refuse service to anyone for any reason
• Discontinue the Service entirely with reasonable notice

Upon termination, your right to use the Service immediately ceases. We will make reasonable efforts to provide data export capabilities, but this is not guaranteed.

12. Changes to These Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via:

• Email notification to your registered email address
• Prominent notice on the Service
• Update to the "Last Updated" date at the top of this page

Your continued use of the Service after changes take effect constitutes acceptance of the modified Terms.

13. Governing Law and Disputes

These Terms shall be governed by and construed in accordance with the laws of Deleware, USA, without regard to conflict of law principles. Any disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except that either party may seek injunctive relief in court for violations of intellectual property rights.

14. Contact Information

For questions about these Terms, please contact us at:

15. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Heirloomify regarding the Service and supersede all prior agreements and understandings.